FAQ

Why Choose CarsofLA?

We work with best of the best! Imperial Tradelinks is our official partner and their services are unmatched.

How does your process work?

It’s simple! First enter some basic details about your car like its manufacturer, model, mileage, year and VIN. Also, submit your contact details which includes your name, email address and phone number.

Next, our representative reaches out to you via your info and you can schedule an appointment for inspection. Once you’ve agreed on a date, our representative will come over with all the necessary documents.

After the swift inspection, we’ll make you an offer. If you accept, our representatives will pick up the car and you get paid.

I still have a loan on my car, do you buy such?

Of course! Existing car loans are not a problem. We will buy the car and pay off the loan.

Do I continue to pay to my lender until I receive my payment?

There’s no need. At the time of purchase, we pay off all car loans. You can request confirmation from us that we’ve made payment to your lender and also a confirmation that your lender received payment from Cars of LA.

Is my offer valid for as long as I want?

No, You offer will only be valid for 7 days or after driving 250 additional miles. If you don’t accept the offer within this timeframe, you can simply request another inspection and valuation.

Howdoes Cars of LA come up with an offer for my car?

Our team is collection of experts who are trained to consider various factors such as the vehicle’s condition, demand, mileage and other factors. They take all these factors into consideration and present you an offer.

Will you come and pickup my vehicle from home?

Sure thing! The inspection and other parts of the process will be completed at your doorstep. No inconvenience, none at all.

I cannot find my car on your website. What should I do?

If you’re unable to find your car from our list, simply send us a message by filling the feedback form. We’ll be in touch as soon as possible.

What do I need to sell my car?

We handle all the paperwork! However, we need you to provide us the following while we handle the rest:
- All keys and remotes (if any)
- Registration
- Valid state-issued photo ID for title holder

Can I sell a car if I’m not in the US?

We don’t buy cars outside the US at the moment.

Do I have to know my car’s value to sell?

Our team of representatives are highly-trained to inspect your car and make a right valuation.